FAQs

JEWELLERY   

 

     All our jewellery is nickel free. Earrings,      Necklaces, bracelets and rings are made of Sterling Silver, Copper, Bronze, Brass, Stainless Steel, Aluminium, Gold wash or Gold filled.

 

SHIPPING & DELIVERY

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International Standard Postage currently available to New Zealand, USA & Canada, China and The UK Tracking number will be provided

Delivery times: 6+ Business days (Estimated in metro areas. Does not include time of package at Customs)

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Free Standard Postage Australia-wide on orders over $50

Delivery times: 3 to 7 business days

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TRACKING MY ORDER

Once your order has been shipped you will receive a tracking number. Please allow 3 to 7 working days (Australia) for your item(s) to arrive

You can track your order at: https://auspost.com.au/parcels-mail/track.html#/track

 

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PAYMENT METHODS

We accept  MasterCard, VISA, American Express and PayPal

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100% SECURE ORDERING 

Our payments are protected by Shopify Payments, so you know all transactions are secure and your details safe

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RETURNS

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We want you to be 100% happy with your purchase from Amadora Designed Concepts. However if for any reason you decide that the item(s) is not for you we will gladly offer you an exchange or refund within 14 days of your purchase.

Please ensure you read carefully the description of our products to avoid disappointments

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If you decide to obtain a refund this will be processed using the same payment method you used for your purchase

Item(s) should retain any packaging and ticketing. Please ensure that you return your proof of purchase and enclose it with the item(s) when posting back to us

Return postage for refunds or exchange are at the cost of the customer

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If an exchange or return is required, please email us to obtain a Return Authorisation number:

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